Elevating the Customer Experience
Monday, May 11, 2026 from 11:30 AM – 1:00 PM CDT
at the Willmar Lakes Area Chamber

Please feel free to bring your lunch to enjoy during the presentation.

Deliver exceptional service that truly sets your business apart! This engaging, results driven session is designed to help professionals and business owners elevate customer experiences, strengthen client relationships, and build lasting brand loyalty in today’s competitive marketplace.

Facilitated by Jennifer Liberty Clark of Dale Carnegie, this training provides practical tools and proven techniques participants can apply immediately.

You’ll learn how to:
Enhance communication skills
Manage and exceed customer expectations
Confidently handle challenging situations
Consistently deliver service excellence across every customer touchpoint

Whether you’re front line staff, a manager, or a business owner, this training will equip you with actionable strategies to improve customer satisfaction, retention, and overall brand perception.

This event is open to the public.

Free for Chamber members
$20 for Guests